Refund policy

Refund & Return Policy

At Nabhyam, your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help.

↩️ Return Eligibility

  • Returns are accepted within 7 days of delivery.
  • The product must be unused, unopened, and in its original packaging.
  • Opened or used products are not eligible for return due to hygiene and safety reasons.

🔄 How to Request a Return

  1. Email us at hello@nabhyam.com with your order number and reason for return.
  2. Our team will review your request within 24-48 hours.
  3. Once approved, we will arrange a pickup or provide return shipping instructions.

💰 Refund Process

  • Refunds will be processed within 5-7 business days after we receive and inspect the returned product.
  • The refund will be credited to your original payment method.
  • Shipping charges are non-refundable unless the return is due to a defective or incorrect product.

🔀 Exchanges

  • We offer exchanges for damaged or defective products only.
  • Please share a photo/video of the damaged product within 48 hours of delivery to hello@nabhyam.com.
  • A replacement will be shipped within 3-5 business days after verification.

❌ Non-Returnable Items

  • Products that have been opened, used, or tampered with.
  • Products purchased during sale or with discount codes (unless defective).
  • Gift cards.

📞 Contact Us

For any return or refund queries, reach out to us at hello@nabhyam.com. We'll resolve your concern as quickly as possible.